Customer Support & Resources

Setting You Up For Success

Our factory-authorized installation programs work with customers and partners to ensure that every Alto-Shaam oven is properly installed and fully functional. More often than not, oven installation requires connections to electrical, water, gas and a drain line. If not installed properly, your oven might not function properly, which could lead to unwanted downtime in your kitchen.

We strongly encourage our Factory-Authorized Installation Programs so that your oven is optimally performing from the start. This simple three-step process includes:

- Pre-Site Visit: Our evaluation team ensures that your facility is ready for installation and helps you know what steps need to be taken in order to properly prepare your space.

- Installation: A certified service partner will ensure your oven is installed properly.

- On-Site Evaluation: Once installation is complete, our team performs a thorough check of the equipment and conducts a performance evaluation.

Installation programs are currently available for Prodigi™ combi ovens, self-cleaning rotisserie ovens and Vector® Multi-Cook Ovens.

Please Note: To begin the Factory-Authorized Start-up process, please fill out the Warranty Registration form located HERE.

Fill out the form below for the Factory-Authorized Installation process. Dates included in form are guidelines only. Actual pre-install and install date depend on communication made between site/dealer contact and Service Agent.

Oven Type:

First Name of Person Submitting Form:

Last Name of Person Submitting Form:

Email of Person Submitting Form:

Phone # of Person Submitting Form:

Site Contact First Name:

Site Contact Last Name:

Site Business Name:

Contact Phone:

Contact Email:

Street Address:

City: